Customer Service Jobs in Jeddah, Latest Customer Service Jobs in Jeddah

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will be expected to manage day-to-day rela

Eram Talent, a renowned talent acquisition consultancy, is seeking a dedicated and hardworking Shop Assistant to join our client's team. With our global reach and industry expertise, we connect skilled professionals with top companies in various industries.As a Shop Assistant, you will play a crucial role in our client's operations. You will assist in daily shop activities, ensuring smooth operations and providing excellent customer service. Our client is a reputable company known for its high-q

About Foodics Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional Famp;B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,000 brands , and has

AlGooru is hunting for the next generation of Supply amp; Support talents!We’re looking for a Customer Success Lead A bit about usAlGooru is a Saudi-based edtech startup that uses AI to connect students with on-demand private tutors over 20+ subjects. Main responsibilities- Help us build the Customer Success department from (almost) scratch - Initiate strategies aimed at helping us achieve an NPS score of +70%. - Contribute significantly to the company’s goal of delivering exceptional user exp

Who Are WeWe Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA r

A Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. They can put themselves in their customers' shoes and advocate for them when necessary. Customer f

- Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. - Visiting customers to collect information about their performance to identify customer’s status. - Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to ensure high-level satisfaction and determining future requirements. - Promoting Imdad consumables, Estore and Imdad patient’s websit

We are looking for a customer success onboarding specialist who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business' revenue potentials and minimize churn rates. - Onboarding customers which include setting up accounts and on-site training. - Help drive fast time to the first implementation and overcome any blockers that may arise - Provide holistic pro

A Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. They can put themselves in their customers' shoes and advocate for them when necessary. Customer f

Salla is a leading provider of information technology and services to businesses of all sizes. We are currently seeking a skilled Customer Success Manager to join our team in a scaled accounts role. As a customer success manager, you will be responsible for ensuring that our customers are getting the most from our products and services. You will be the primary point of contact for a portfolio of customers, helping them to achieve their goals through effective use of our software.The ideal candid

We are looking for a Tech savvy Sr. Customer Success Manager who can provide ongoing support to our clients and network with them. You should be able to contribute to building relationships with existing clients and help them solving their problems and ensure their satisfaction while they are an active account with us. Responsibilities- Establish clear client retention goals. - Process milestones for the clients and employees to work toward. - Promote the value of the product. - Assist custo

- End to End implementation of Salla's solution at our top customers with high ticket size, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training. - Maintain the overall health of accounts throughout onboarding and implementation to ensure account success and growth - Build, develop, and support a customer-focused team of Onboarding Specialists who support Salla customers throughout their on

- Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. - You will own delivering against our gross and net retention targets within the Scaled accounts segment. - You will be responsible for identifying and implementing process automation and optimization, focusing on scalability and a one-to-many approach. - You will collaborate with Marketing,

PURPOSE OF THE JOB:To manage the customer onboarding process, gradually and effectively showing the customer everything that Salla offers, including all activities involved in introducing a new customer to the products and services. CS ONBOARDING OFFICER RESPONSIBLITIES Craft customer onboarding processes and continuously improve it with the related department. - Manage the customer on-boarding journey to ensure a smooth pre and post settlement experience. - Support and implement procedure imp

About Foodics Foodics, a Saudi fast growing startup in MENA, offers a complete Cloud point-of-sale SaaS with tools that help Famp;B and retail businesses start, track and grow. B2B sellers use Foodics to accept payments, track inventory, monitor sales, send orders to the kitchen, digitize menus, manage employees and analyze the whole business with smart reports, anytime and anywhere on the cloud. Available in English, Arabic, Turkish, Spanish and French. Foodics works offline with iOS apps that