I am known for my high energy levels and my ability to motivate people both in Arabic and English. I strongly believe in leading the role of a leader, not by the classical approach of sitting in my office and counting on my staff’s sales but by moving around with them on important meetings and playing their roles which will enable my staff to learn how to play their role efficiently and gain our client's trust at the same time by ensuring them they are important for us. My work experience has taught me to be an effective communicator by keeping my agenda straight to the point. I am an effective demonstrator of my product specialties. A correct marketing agenda and cascading the right sales targets to the right person by evaluating their skills and efficiencies will surely raise the performance of the resources. On a personal level, my passion is for learning and sharing ideas related to new ventures, movies, and dining out without missing some extra caffeine in my coffee. I am a man with values and respect for the contributions made by individuals within the team.
•Ensuring efficient Sales Forecast & Reservation management.
•To retain existing customers by following up on a regular basis acquiring new prospects and converting them into buyers.
•Deliver consistent high Customer Service to all the customers
•Maintain an up-to-date & accurate database of the customers.
•Plan in advance day-to-day sales activities (Visits, Phone calls, emails, etc.).
•Maintain & submit daily activity reports to the Fleet Sales Manager on a daily basis.
•Seek & report necessary market intelligence relating to competitors/clients that will benefit the company.
•Complete all company documentation related to the job accurately & on a timely basis.
•Comply with all company & departmental rules/ regulations relating to the purchasing, registration, insuring & payment of vehicles by customers.
•To keep all existing and potential customers aware of new models and benefits offered by the dealership's range of cars.
Customer retention refers to the rate at which customers stay with a business in a given period of time. This is often referred to as churn rate and is a key metric for practically all B2B and B2C businesses. In general, the lower the churn, the more loyal the customers and more successful the business, as the business retains more customers over time.