About Foodics
Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands. FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional Famp;B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,000 brands , and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. We provide a cloud-based point-of-sale SaaS ecosystem with tools that help Famp;B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps. We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!
Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance
Our Vision: To be the most trusted one-stop-shop software amp; financial platform for restaurants
Our Mission: To empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth
About the Role
Hi all! We are looking to hire a Senior Operations Specialist - Pay, to join our team in KSA. In this role, you are expected to handle the process of onboarding new Foodics Pay clients, handling the process for collecting relevant documents, working with the operation coordinators to register the new client on the relevant bank and Sama platforms, arranging with internal staff and third party to install the devices and activate customer account. You will be trusted to build strong relationships with clients, handle their inquiries and requests for support in a timely and effective manner, manage and handle service discrepancies effectively, help develop service operations (Policies and Procedures), and train and educate customers to provide a high-quality product.
Sounds interesting? Hop on #Apply_Now!
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