Business Process Analyst - IT
Agility, Saudi Arabia
Job Description
Grow your career with us! Join our team of IT experts. We are in search of an experienced Business process Analyst who is an enthusiastic team player, determined to deliver customer satisfaction, and in endless pursuit of learning.
PWC Technology for Computers (PWCT) is a company wholly owned by Agility. PWCT provides e-Government solutions designed to facilitate trade, and improve customs and tax revenues. We offer governments a platform for multi-agency collaboration that facilitates paperless cross-border trade, offers speedier customs processing, and emphasizes transparency and visibility.
We have executed various types of IT modernization implementation and integration projects for customs administrations in countries such as Kuwait, Malaysia, Egypt, Pakistan, and Ghana. We are one of Agility’s enterprise solutions developers that consistently deliver highly successful IT projects.
The role in brief:
The Business Analyst is responsible for collaborating with the business unit to understand and analyze business requirements, and with the technical team to develop proposed solutions for a web-based product designed for the Customs modernization which has about 500 processes and over 50 modules.
Your responsibilities:
- Experience showing adhering to Best practices to BABOK Standards is a plus.
- Should show proven experience in writing documents using UML, Use Case, User Stories, Activity Diagram, EPIC etc. Those without this experience will not be considered.
- Strong analytical and management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Proven experience in translating Business requirements into functional specifications
- Transferring Business knowledge to technical team which will also involve proper analysis, documentation and presentation.
- Collecting, understanding, and transmitting the business requirements for projects, and translating these into functional specifications and test plans. This includes specifications related to applications, integrations, data migration and reports
- Document workflows and results of business analysis and obtain sign-off from stakeholders on the specifications
- Improves system by studying current practices; designing modifications.
- Serve as the conduit between the customer and the software development team by crafting and proposing valid, compelling solutions that meet customer business requirements throughout the development lifecycle
Requirements
- Minimum 5 to 6 years’ experience in Customs, Supply Chain Management, Logistics and Transportation Management / Freight Forwarding / Warehousing Domain Knowledge is Mandatory.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Play the role of front facing representative during the various phases and until the delivery of the project for all aspects related to functional deliverables.
- Customs domain experience is an advantage
- Work amicably with Senior Quality Control team members who are already playing the role of BA for the product.
- Should be willing to travel onsite and stay for months if required
- Should be very flexible in timings and expected to work on weekends and even late hours if required.
Your Qualifications:
- 8-10 years of work experience is required
- Candidate must possess at least a Bachelor of Science, Bachelor of Computer Application, Bachelor of Engineering/Technology, Master of Computer Application/Computer Science or equivalent with aggregate of 70% and above.
- BA Certification is a plus and will be given preference.