Loss Prevention Manager
Since opening in 1995, we’ve been propelling the boundaries of possible further and further. Today, we’re a Fortune 500 organization that relies on Amazon’s security systems and World Wide Loss Prevention Programs, especially in the ever-growing environments of our Fulfillment Centers and Delivery Stations.
Your mission:
· Loss exposure and loss controls analysis,
· Loss investigation, and when necessary, theft investigation,
· Physical security systems and controls,
· Contracting guard services,
· Workplace violence mitigation,
· Loss prevention education and awareness,
· Thorough loss prevention audit programs.
Day-to-day responsibilities:
Therefore, you’ll understand the critical importance you will play in your Cluster Loss Prevention Programme. Alongside the above points, you will coordinate and motivate your team in line with loss prevention standards:
· Effectively partner with operations and support functions, in evaluating current and future business processes and initiatives,
· You’ll identify, develop and implement additional loss prevention strategies to meet the personal needs of your assigned Fulfillment Center,
· Function as part of a team of Loss Prevention Managers: together you’ll effectively pursue improvements to company-wide loss prevention efforts,
· Perform interior and exterior loss prevention audits of your Delivery Station and off-site facilities, while effectively dealing with any kind of security issue that is raised,
· Perform various loss prevention inspections, audits, and investigations as required,
· Encourage and promote loss prevention within the workforce, by exercising integrity and ethical methods,
· Positively represent the Amazon Security/Loss Prevention department through public relations and customer service; set a personal example of the highest level,
· Demonstrate knowledge of best practices at loss prevention, such as:
· The application of physical security systems,
· The investigation techniques and laws of arrest,
· The management of contract guard agencies,
· Effective transportation/supply chain loss mitigation techniques,
· Conduct new hire orientation and training in your loss prevention strategy,
· Be able to work and travel as and when required by business need.
BASIC QUALIFICATIONS
· Relevant qualification in loss prevention, security management, administration of justice or a related field; equivalent experience could suffice as an alternative
· Fluency in English, both written and verbal
· Fluency in the local language
· Demonstrable loss prevention program exposure, including experience in a distribution environment at senior level,
· Decision-making and problem-solving:
· You can proactively gather the right data from appropriate sources, while considering all of the facts and other perspectives,
· You’ll conduct root cause analysis and draw sound conclusions,
· You’ll prioritise key factors and act decisively, promptly and confidently,
· Be agile and flexible in your approach,
· Be able to operate with limited guidance from management,
· Communication and influencing:
· Demonstrate ability to identify the customer expectation, adjusting language and style to suit the listener,
· Structure information using correct terminology and grammar,
· Remain articulate and well-reasoned at all times,
· Be solutions-focused, customer-focused, and always deliver excellent follow-up.
PREFERRED QUALIFICATIONS
· Higher academic degree or relevant qualification would be advantageous,
· A grasp of Kaizen and Lean methodologies and techniques would be advantageous