Store Managers (Saudi National) - B&Q - Al Futtaim Retail
Al Futtaim Private Company LLC, Saudi Arabia
Job Description
Come join us to live well, work better, and be the best.
About the Role
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Key Specific Accountabilities:
People Development / HR
Network, support recruiting, hiring, developing and retaining high quality management and associates to fill store profile and succession planning
Lead by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organize weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience / Sales
Ensure an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
Maintain visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales & Profitability
Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
Create and execute strategies to maximize store sales and control expenses
Operational Effectiveness
Control company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
Execute and complie with all company policies and store procedures
Job Specification
About You
High school education or equivalent preferred
5 - 7 years Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals, ideally in retail and home improvement industry
Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
Strong level of numeracy & literacy
Leadership and people management skills
Strong commercial and store operational experience
Understanding of customer experience journey
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.