Senior Customer Service Centre Engineer Job in Saudi Arabia
Commsresources Ltd. , Saudi Arabia

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Senior Customer Service Centre Engineer

Experience
5 Years
Salary
0 - 0 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bavhelor
Total Vacancies
1 Job
Posted on
Dec 17, 2008
Last Date
Jan 16, 2009
Location(s)

Job Description


Main activities:


- Understanding of the GSM/3G-CS&PS network.
- Interfaces with the respective HLR, VLR, MSC, EIR, AUC, SGSN, GGSN, DNS, WAP and MMS functions to carry different Roaming and Customer Complaints troubleshooting.
- Full understanding of different GSM/2/2.5/3G protocols like MAP, CAP & SCCP and interfaces like Gr, Gi, Ga…etc.
- Handles acceptance tests for GSM switching equipment and systems.
- Carries Massive database change and roaming database reconciliation.
- Handles massive subscribers' database listing, modifications and introducing of new services and parameters.
- Installation, Testing, Commissioning and Acceptance Testing of Mobile Switching equipment and systems.



Requirements:


- Diploma in Electrical/Electronics/Telecom Engineering.
- Qualification in Computer Aided Design/Computer Sciences will be beneficial.
- Training in GSM Applications & knowledge of MSC/VLR.
- Excellent knowledge in telecom switching maintenance.
- Good experience in GSM switching maintenance.




Location: Saudi Arabia.
Type: Contract.
Duration: 3 months (extendable).
Start date: ASAP.
Salary range: Dependent on skills and experience.

Job Specification

-Telecom switching maintenance
-GSM switching maintenance
-HLR, VLR, MSC, EIR, AUC, SGSN, GGSN, DNS, WAP and MMS
-Handles massive subscribers' database

Commsresources Ltd.

Information Technology and Services - Bromley, United Kingdom