Mystery Shopper
GWR Consulting, Saudi Arabia
Job Description
Position:
FREELANCER Customer Service/ Mystery Shopping
Job Duties:
- Evaluating Customer Service when visiting different stores and other establishments as a Secret Shopper.
- Documenting the shopping experience that will be later used for writing a report through an online survey.
- Visits can be done after working hours or on the weekends. (on candidate's free time).
- Evaluating Customer service in Car Showrooms, Restaurants, Retail Stores and others.
Mystery Shopping visits with No purchase:
fees per report vary between 50 and 150 AED per visit depending on the visit type (phone calls, walk-in visit, etc.)
Mystery shopping with purchase visits:
We cover the product fee/ food cost up to a pre-agreed amount that varies between different assignments.
Job Specification
Communication
Mystery shopping
Confident
Customer service
Quality