Technical Support Specialist
Inbox Business Technologies, Saudi Arabia

• Providing service and support to all end users.
• Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices.
• Utilize the current service management system and update the service desk on tickets Customized.
• Install and configure new end user devices
• Providing the service in transporting end-user devices from one location to another at the headquarters.
• Transportation and installation from one site to another.
• Mobile application support level one
• Field engineers are required to be able to communicate in both Arabic languages and English.

Requirements

• Diploma in Computer Science, Information Technology, or a related field.
• At least 8 years of experience in technical support and service
• Field engineers are required to be able to communicate in both Arabic and English.

Job Rewards and Benefits