Learning Development Specialist
Foodics, Saudi Arabia

About Foodics

Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.

FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional Famp;B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,000 brands, and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. We provide a cloud-based point-of-sale SaaS ecosystem with tools that help Famp;B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!

• Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance
• Our Vision: To be the most trusted one-stop-shop software amp; financial platform for restaurants
• Our Mission: To empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth

About The RoleHi all! We are hiring a Learning and Development Specialist to join our team in KSA! You will enhance the competencies of our colleagues by working with the Talent Management Head and Org Development Lead to design and conduct training programs that will boost colleagues' workplace performance in alliance with Foodic's core values. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and managing all phases of training interventions, to drive the company's performance as a whole!

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Responsibilities

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives, and provide instructional design support and builds engaging learning activities and compelling course content that enhances retention and transfer.
• Translate requirements into training that will groom colleagues for the next step of their career path.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for our colleagues
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Direct structured learning experiences and monitor their quality results
• Acclimate new hires to the business and conduct orientation sessions
• Deliver training courses - when needed and once trained on
• Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behavior
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Stay abreast of the new trends and tools in learning development

Requirements

• 2 to 3 years of experience in a learning and development role favorably in a tech company
• Strong presentation skills and ability to work with multiple stakeholders
• Ability to evaluate and research training options and alternatives with the familiarity with the Kirkpatrick Evaluation model to assess and measure the learning effectiveness amp; ROI
• Extremely proficient with Microsoft Office Suite and related program software
• Excellent verbal and written communication skills - English and Arabic is a must
• Adequate knowledge of learning management software- LMS and other online methods and vendors such as Linkedin Learning
• Familiarity with traditional and modern training methods, tools, and techniques
• BS degree in Education, Training, HR or a related field
• Certified trainer is a plus

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Benefits

We believe you will love working at foodics!

• We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remote, in-office, and hybrid models.
• We are a performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, career advancement opportunities, and lucrative compensation, including bonuses and shares potential.
• We value learning and will help you with personal development, from constant exposure to new challenges and annual learning stipend to regular internal and external training. You will enjoy numerous learning and career development opportunities in a hyper-growth environment.
• This an excellent opportunity to grow and work with some of the most talented people in the industry, a team of more than 30 different nationalities, hired in more than 14 countries and locations globally!
• And you will be part of an environment that offers challenging goals, autonomy, and mentoring and creates incredible opportunities for you and the company.

Disclaimer: here at Foodics, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our colleagues, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal-opportunity workplace and affirmative action employer.