About Foodics
Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.
FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional Famp;B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,000 brands , and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
We provide a cloud-based point-of-sale SaaS ecosystem with tools that help Famp;B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.
We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!
Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance
Our Vision: To be the most trusted one-stop-shop software amp; financial platform for restaurants
Our Mission: to empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth
About the Role
Business Processes Senior Officer will be responsible to assist in the day-to-day activities to ensure that policies and procedures are made to cover every aspect of the company’s functions and to align them with best practices
If this opportunity excites you, hop on and apply now!
Responsibilities:
- Establishing and developing the policy and procedures related to the Governance including the policies and procedures documentation function.
- Apply knowledge acquired on business process modeling notations to various forms of documenting processes
- Actively response to stakeholders’ requests in relation to policies and procedures.
- Write policies and procedures and perform reviews to ensure that policies and procedures are clearly written, accurate, maintained and up to date.
- Review policies and procedures to ensure the adherence to regulatory and internal guidelines and standards on style, format, and content.
- Develop the required work instructions, forms, manuals, and templates related to business process.
- Coach and guide business owners in what/how to develop policies and procedures
- Prepares circulars and announcements according to the new updates of regulatory requirements or business requests.
- Analyze business steps and processes to enable easy determination of their constituents
- Manage and secure the company’s policies and procedures documents and maintain recording for the policies.
- Reply to inquiries related to policies and procedures aspects.
- Perform any other ad hoc assignment and reporting.
Requirements
- 4-6 years of experience in process management and documentation preferred in the financial industry
- Bachelors degree in business administration or similar fields
- Good project management skills
- Excellent written and Spoken Arabic and English languages.
- Strong skills in Visio and workflow designs
- You have demonstrated the ability to produce documents and spreadsheets.
- Ability to conduct research, policy amp; procedure development, design, and review.
- Self-learning, self-motivated, and self-administered.
- Strong Microsoft Office skills (Word, PowerPoint, and Excel).
Benefits
- We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remotely, in-office, and hybrid models.
- A performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, excellent career advancement opportunities, and lucrative compensation, including bonuses and company shares potential
- Working in a hyper-growth environment, you will enjoy numerous learning and career development opportunities.
- Accelerated learning opportunities - attending training, conferences, and events as needed
- An excellent opportunity to grow and work with the most amazing people in the industry
- Being part of an environment that offers challenging goals, autonomy, and mentoring creates incredible opportunities for you and the comp