Last Mile Associate (Jeddah)
Nana Direct, Saudi Arabia
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Aug 1, 2022
Last Date
Sep 1, 2022
Location(s)
Job Description
About Nana:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.Nana funding: 188M SAR
Current funding stage: Series C
Nana backed by: STV, MEVP, Wamda Capital, Saudi Venture Capital, Impact46, Watar Partners
Duties and Responsibilities:
- Track the effect of the rout
- Make sure the available vehicles count and distribution matches the demand
- Propose possible solutions to maintain the quality of experience for the delivery men
- Generate daily and weekly reports for RTOs and in transit orders.
- Follow up and respond on last mile tickets, internal and external tickets within SLA.
- Follow up and respond on last mile support email within SLA.
- People management responsibilities include training, planning and assigning daily work, addressing performance issues, and resolving problems.
- Make sure the vehicles are maintained in good condition and report its issues and incidents.
- Follow up with all couriers on in transit shipments
- Follow up and validate same day delivery orders
- Validate fulfilled orders which not received by the couriers
Requirements
- From 1 to 2 years of relevant experience.
- English and Arabic language skills
- Very good in Microsoft Excel
Job Specification
Job Rewards and Benefits
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