Sales Operations Team Lead - Micro (Dammam)
Sary, Saudi Arabia

At Sary, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to wholesale listing from hundreds of suppliers at convenient cost and service.

Job description :

As Sales Operations Manager Micro , your role is to:

• Support the sales with process improvement, measurement, tracking and analytics relevant to their functional areas.
• Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools.
• Support on-going analysis of sales team’s performance and effectiveness of different plays.
• Track and analyze key metrics including pipeline growth, win/loss rates, and overall performance.
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes.
• Maintain regular check-ins with Sales Managers/ Sales Associates and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.

• Create and maintain documentation on sales processes, policies, and create and provide relevant sales training materials to assist with onboarding new sales talent.

Requirements

• 3+ years of experience - 1+ in a sales role and 2+ in Sales Operations
• Proficiency with Google Suite and Microsoft Office
• The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives.
• Well-developed capabilities in problem-solving and crafting efficient processes.
• A result and success oriented mentality, conveying a sense of urgency and driving issues to closure.
• An ability to initiate and build relationships with people in an open, friendly, and accepting manner.
• An innate drive to innovate and optimize the use of available resources.
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.

Job Rewards and Benefits