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Service Controller Job in Saudi Arabia
Rentokil Initial , Saudi Arabia

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Apr 12, 2021
Last Date
Jul 12, 2021

Job Description

Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide.

Job Description:

Ensure, via service technicians, that our contractual SLA’s to our clients are being met

Ensure client requests for information are routed to the relevant member of staff to deal with them as They are received

Dealing with incoming service related enquiries

Update daily KPI figures on the shared drive

Ensure iCABS is up to date with the correct customer information and specification

Provide information and post forms to the field teams as and when requested

Ensure all service visits by technicians are allocated correctly

Ensure, via service technicians, that our contractual obligations to our clients are met

Dealing with incoming service related telephone, email or post enquiries

Check service technicians work lists and activity

Processing on any sales paperwork jobs, service additions/deletions onto the system.

Re-allocation of service areas to cover absence and holidays

Send out renewal notices to customers in advance of expiry dates

Provide information and post forms to the field teams as and when requested

General admin,clerical and filing duties

Other Ad hoc duties as and when required to support the Branch/Service Manager amp; Team Leaders


Office based administrative skills.

Fluent in English (reading, writing amp; spoken).

Willing to undertake ongoing development.

Ability to work flexibly.

Computer skills and knowledge or Google Suite.


Competitive Salary and attractive bonus scheme

Working for an International brand

In house training provided

Internal growth and promotion

Job Specification

Rentokil Initial

Information Technology and Services - Dhaka, India