Retail Sales Assistants (Saudi National) - B&Q - Al Futtaim Retail - Riyadh, Saudi Arabia
Al Futtaim Private Company LLC, Saudi Arabia
Job Description
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
The Retail Sales Assistant is responsible to deliver a great customer experience by selling the right products to grow your sales.
Key Specific Accountabilities:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions and build lasting relationships with both retail and trade customers
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Turn negative customer situations into positive outcomes
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment is always fit for a great customer experience
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
Job Specification
About You
To be successfully considered for this role, you must demonstrate the following skills and experience:
High school education or equivalent preferred
1-2 years sales or customer service experience, ideally in retail and home improvement industry
Good communication skills
Team player
Problem solving skills
Working with customers
Flexible to work on rotational shift duties
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Apply now »