Deputy Store Manager - B&Q - Al Futtaim Retail - Riyadh, Saudi Arabia
Al Futtaim Private Company LLC, Saudi Arabia
Job Description
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
The Deputy Store Manager is responsible to take the lead, inspire and motivate the team to deliver a great customer experience to grow sales.
Key Specific Accountabilities:
Use all available information to make decisions through the eyes of the customer
Communicate and engage effectively with customers, role-modelling a great customer experience
Manage people well everyday by following the core processes in all aspects of the colleague lifecycle
Engage the team to perform every day encouraging a strong colleague voice
Spot under performance quickly and manage it well by having effective performance conversations and using appropriate tools to support
Identify talent and use tools and talent programmes to support personal growth
Understand the impact you have on sales, costs and profit
Utilise all available tools and systems to maximise sales and profit
Ensure product/project availability is maximised at all times
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
Deputise for the Store Manager
You may be required to undertake other duties from time to time as we may reasonably require
Job Specification
About You
To be successfully considered for this role, you must demonstrate the following skills and experience:
High school education or equivalent preferred
5+ years deputy store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals, ideally in retail and home improvement industry
Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
Strong level of numeracy & literacy
Leadership and people management skills
Strong commercial and store operational experience
Understanding of customer experience journey
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.