Position available in Network Operation Center , ATMs, Branches Network, Datacenters and Bank application Monitoring.
Infrastructure monitoring VM Servers, DB Servers , Storage And ATM, branches network monitoring and Level 1 troubleshooting.Bank applications monitoring, follow up, escalation till issue resolved.
Major, P1 and other priority Incident Handling.
Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features. Ensure appropriate forms, medical examinations and other policy requirements are completed. Monitor insurance claims and respond to clients' enquiries.
Requirements
Helpdesk Support.
knowledge in Solarwinds Network Monitoring Tool, Dynatrace applications monitoring tool, Vmware vRealize or vSphere
Bachelor Graduate
CCNA Certified
2-4 years of experince