Senior Associate - New Business
Kitopi, Saudi Arabia
Job Description
Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders in 14 days. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands to make this mission a reality.
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology - a first of its kind innovation, which we hope will help revolutionize and enhance the food tech industry globally.
Our services have also expanded beyond the kitchen to include groceries - Shop Kitopi, subscription-based meal plans, and a first of its kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 50 kitchens across the UAE, KSA, and Kuwait, thanks to more than 1000 amazing Kitopians.
And we can’t wait for you to join us.
What You’ll Do
Manage and grow an individual book of business with high profile F&B brands
Nourish individual relationships with client partners
Run weekly thorough sales and operational check-ins and performance assessment sessions
Develop thorough plans to increase brand awareness, sales, customer acquisition, retention and ratings
Implement data-driven discounts strategy and develop marketing campaign plans both on the food delivery aggregators and off the aggregators (social media)
Provide product development and product support in order to establish proper channels of information and communication
Manage projects and serve as brand ambassador between kitchen managers, supply chain, chefs, marketing and tech/product to ensure there’s a smooth flow between our kitchens and delivery aggregators
Manage the brand’s end-to-end on-boarding process in the Kitopi’s ecosystem
Be the project manager and lead operator between internal and external partners like supply chain, procurement, chefs and kitchen operations, marketing, CX, tech/product account management, and food delivery aggregators
Ensure the brands complete the required setup efficiently, thoroughly, and in a timely manner
Job Specification
What Are We Looking For?
A minimum of two ( 2 ) years of experience within the food industry , ideally with a Growth mindset
You must have a passion for Food & Beverage and monitoring market trends
Experience with sales in catering is a must
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included and that they belong.
While we currently operate in 3 countries, we are over 69 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe that will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.