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Human ResourcesDubai

Verified

CCO - Chief Customer Officer

Al Riyadh
Full Time

Posted Jan 5, 2026Apply by Apr 5, 2026

The essentials

Experience15 Years
Career levelNon-Managerial
ShiftMorning Shift
EducationBachelor's degree in Business Administration, Marketing, or related field; an MBA is preferred

What you’ll be doing

SHAFONS Recruitment Services is seeking an experienced Chief Customer Officer (CCO) to lead our customer success initiatives in the Human Resources industry. With a strong reputation for delivering exceptional recruitment services in Dubai, we are looking for a passionate leader to enhance customer relationships and drive growth.

Responsibilities:
- Develop and implement customer success strategies to enhance client satisfaction and retention.
- Collaborate with cross-functional teams to improve the customer journey.
- Analyze customer feedback and market trends to identify improvement opportunities.
- Lead initiatives to enhance service delivery and operational efficiency.
- Build and maintain strong relationships with key clients and stakeholders.

What we’re looking for

- Proven track record of over 15 years in customer success or related roles.
- Strong leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in analyzing data and deriving actionable insights.
- Ability to work in a fast-paced, dynamic environment.

Perks & benefits

Communication
Health Insurance
Incentive Bonus
Leaves
Life Insurance

About the employer

SHAFONS Recruitment Services

Human Resources · Dubai, United Arab Emirates Verified

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About Us

SHAFONS Recruitment Services is a Private Limited Company (Pvt. Ltd.) specializing in Human Resource consultancy services in Dubai, United Arab Emirates. The company offers a range of employment services such as job placements, recruitment, employ